Staff roles and permissions

There are three roles in Sagarnu, each with different levels of access. Assigning the right role ensures staff only see what they need — and nothing more.

Owner

Full access to everything, including billing, subscription management, and all settings. There is exactly one owner per business. Ownership cannot be transferred from the dashboard — contact support if you need to transfer ownership.

Admin

Admins can manage team members, services, bookings, and business settings. They can view the subscription and billing pages, but cannot change the plan, pay, or change roles. Use this role for managers and senior staff who run day-to-day operations.

Staff

Staff members can only view and manage their own calendar and upcoming appointments. They cannot access business settings, other staff calendars, or billing. Use this role for stylists, technicians, and individual practitioners.

How to change a role (owner only)

1. 1Go to Team.
2. 2Open the staff member's profile.
3. 3Click Edit.
4. 4Change the role in the Role field.
5. 5Save.